History & Capabilities

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Wahi Technology— Wahi demo

Wahi Media is a pioneer of the web automated human interaction technology. Psychologist Dr. Glenn Hallam had long felt that there was a better way to engage people on the web while collecting information about their perceptions, concerns, thoughts and feelings. He founded the company in 2006 to focus on this new medium.

Wahi Media employs writers, designers, videographers, developers, and producers that help craft wahis that are vibrant, interesting, and effective. Our creative teams have a firm commitment to meeting the needs of our clients and creating a positive and simple experience for them. We strive for continuous improvement of our technology and constant innovation in our field.

Wahi (Web Automated Human Interaction)
Wahis have some very unique features that set them apart from other online methods of communication:

Wahis simulate a two-way discussion with the viewer. Because of this, there is less pressure on the user to dig for information. They simply interact as if they were in a conversation and the information is brought to them.

In a wahi, the viewer is asked questions throughout, and depending on how they answer, will receive a different message tailored to their responses. We call this branching, and it is one of the core reasons that wahis are so effective. It allows you to approach different audience segments in a different manner.

All of the answers the user gives throughout the wahi are saved so that you can gain real-time, immediate feedback on the pulse of your audience. There’s really no limit to the types of questions you can ask and information you can find out.

Closing the Gap (CTG) – Vaccine outreach for at-risk populations

The CTG immunization program is a prime example of how one small program can successfully increase communication and coordination in our region. The grant partially supports our administrative work for the Immunization Task Force where various stakeholders can come together and actively collaborate to ensure that consistent messages are being disseminated throughout Northeast Florida regarding vaccine-preventable diseases. Without the Task Force, these providers would likely continue to work in isolation, creating unnecessary overlaps as well as gaps in our region’s vaccine education and coverage efforts. The program also allows us to integrate both public and private resources to ensure that our most vulnerable residents are given access to these vaccines. In 2008-2009, we continued our ongoing relationship with Maxim Pharmaceuticals, who, in turn, donated 200 doses of flu vaccine to be administered across Duval County. Orange Park Medical Center also contributed to the campaign in 2008-2009 by supplying an additional 200 vaccine doses through a coordinated effort with St. Vincent’s Mobile Health Outreach Ministry. Our immunization program also achieved a successful collaboration with the Duval County Health Department’s CTG program which focuses on diabetes treatment and prevention among our same target audience. We were able to provide needed flu immunizations to this high-risk population through this coordinated effort.

Health Councils, Inc. Flu Comfort Kit

One of Core Values of the Health Planning Council of Northeast Florida is: We believe collaboration is a must at any cost. That’s why we are helping to promote Health Councils, Inc’s Flu Comfort Kit. The Health Council’s, Inc launched a Flu Comfort Kit campaign to help you, your friends, and your family member make a speedy recovery from the season flu. The Flu Comfort Kit contains * Disposable Thermometers (4) Theraflu Warm Beverage Packets (3) Throat Lozenges (10) Chicken Noodle Soup Packet (1) Citrus Tea (3 bags) Vitamin Drink Packets (2) Granola Bar (1) Fruit Roll-Ups (2) Kleenex Tissue (1 Travel Pack) Antibacterial Wipes (1 Travel Pack) Flu Safety Pamphlet Message for Comfort from Sender Message from The Health Councils, Inc. *Items may change subject to availability

The Health Councils, Inc., serves stakeholders in Hardee, Highlands, Hillsborough, Manatee, Polk Pasco and Pinellas counties. Click here to order your Flu Comfort Kit today.

Ryan White Part B Patient Services — Volusia and Flagler Counties

Unlike an entitlement program such as Medicaid or Medicare, The Ryan White Program provides federal funding for outpatient medical care, pharmaceuticals, dental services, mental health counseling, case management and other support services to eligible individuals. The Volusia County Health Department contracts with us to provide these services in Volusia and Flagler counties. This year, the HPC ensured that Ryan White funds were spent down to 98 percent of the contract award, maximizing capacity and dramatically impacting the health of people living with HIV/AIDS in the community.

In addition, Health Planning Council of Northeast Florida staff provided training and technical assistance to a variety of community organizations, including Halifax Hospital, the area’s largest taxing-district hospital, regarding Ryan White services, eligibility and referral processes. We also collaborate with other community health initiatives, such as Healthy Volusia, Inc., and the Volusia/Flagler Coalition for the Homeless, to facilitate coordination of services across otherwise unrelated programs. We also facilitated the development of a comprehensive, three-year strategic plan through direct participation in the Partnership for Comprehensive HIV/AIDS Planning, the Volusia/Flagler planning consortium.

The Ryan White Program data collection process was modified during the 2008-2009 contract year due to new reporting requirements by the Health Resources and Services Administration (HRSA). The HIV/AIDS Treatment Modernization Act of 2006 required Ryan White-funded programs to begin collecting and reporting client-level data to accurately depict disease stage and progression as of January 1,2009. The Health Planning Council implemented the requirement April 1, 2008, in anticipation of the January 1, 2009 rollout. Our data collection system was converted to the federally sponsored and free CAREWare software system, giving all partners the ability to log on, improving communication among providers and access to care.

The Health Planning Council of Northeast Florida participated in a year-long work group, sponsored by the Florida Department of Health, to revise and implement the Case Management Operating Guidelines, which were released in March of 2009.

Housing Opportunities for People Living with AIDS (HOPWA ) – Volusia and Flagler Counties

The Health Planning Council of Northeast Florida is the fiscal administrator and case manager for HOPWA funding in Volusia and Flagler Counties. HUD’s Office of HIV/AIDS Housing manages HOPWA program funding in 44 states. HOPWA provides housing assistance and related supportive services to assist people who are living with HIV/AIDS. HOPWA funds may be used for a wide range of housing, social services, program planning, and development costs. These include, but are not limited to, the acquisition, rehabilitation, or new construction of housing units; costs for facility operations; rental assistance; and short-term payments to prevent homelessness. HOPWA funds also may be used for healthcare and mental health services, chemical dependency treatment, nutritional services, case management, assistance with daily living, and other supportive services. In 2008-2009, not only were HPC’s performance measures exceeded by 50%, leverage funding (a required reporting element for HUD) increased 740% ($99,212.00 to $733.329). Each year, a client satisfaction survey is provided to each client obtaining services. This year, 17 clients, 35% higher than 2007, reported no longer needing HOPWA services because they are self-sufficient in maintaining their housing and financial obligations. Many clients have requested to continue receiving the financial newsletters even though they have successfully completed the plan of care process and are living without HOPWA assistance.

AIDS Insurance Continuation Program (AICP)

AICP is a statewide program that pays the health insurance premiums up to $750 a month for people who are HIV positive (asymptomatic or symptomatic) or have AIDS. AICP Special Services program was re-opened in February 2009. The Special Services program pays client co-payments, up to $100 per month and deductibles up to $2,500 per year, on an as-needed basis and as funding permits. AICP decreases the demand on the Florida Medicaid, ADAP, and other public assistance programs through cost savings. AICP saves significant dollars for the Florida Medicaid Program with a total estimated annual savings of $11.7 million. Cost savings are maintained at a program investment that is lower than other similar program options. For every dollar invested in AICP, clients received an average of $4.99 in private medical care, goods and services. AICP successfully preserves the private health insurance benefits of low-income Floridians living with HIV/AIDS.