Careers & Internships

About Us

Health Planning Councils were established in 1983 under Florida Statute 408.033 to conduct regional health planning and subsequent implementation activities. Local health councils study are authorized to develop a district health plan; advise the state department on health care issues and resource allocations; promote public awareness of community health needs; collect data and conduct analyses and studies related to health care needs of the district; advise and assist local governments on the development of an optional health plan; and monitor and evaluate the adequacy, appropriateness and effectiveness of funds distributed to meet the needs of the medically indigent.

The Health Planning Council of Northeast Florida, Inc. (HPCNEF) is one of 11 independent 501(c)(3) nonprofit Local/Regional Health Councils that represents Baker, Clay, Duval, Flagler, Nassau, St. Johns and Volusia counties.

HPCNEF provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Benefits Offered

  • Health insurance benefits for employees, spouses and children
  • Employer-sponsored group term life insurance, accidental death and dismemberment life insurance, short-term disability and long-term disability
  • Generous Paid Time Off and bereavement leave
  • Ten paid company holidays
  • SEP IRA Retirement plan

Current Career Opportunities

 

Job Title: Marketplace Navigator
Reporting to: Programs Manager
FLSA Status: Non-Exempt
Date Prepared: April 14, 2022

Send all inquiries and resumes to: Cary_Quinones@hpcnef.org

Job Summary:

Part-time position up to 29 hours per week to cover a 7-county area including Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia counties.  Candidates for this position will educate and assist individuals and families in understanding their insurance options as available through the Health Insurance Marketplace―part of the Affordable Care Act―and provide assistance in completing the application process, enrolling, and post enrollment assistance. 

 

Essential Duties and Responsibilities:

  • Explain the Health Insurance Marketplace application process, program requirements, and timelines to interested consumers, accurately and in understandable terms
  • Interview individual consumers to obtain information needed to apply for insurance and potential payment assistance programs
  • Facilitate computer-based application and enrollment into Marketplace insurance plans
  • Provide post enrollment assistance
  • Assist and ensure proper set-up and breakdown of enrollment events at assigned community sites
  • Ensure proper documentation and data collection as needed for program reporting and tracking
  • Responsible for maintaining program supplies and equipment provided
  • Other duties as assigned

 

Required Knowledge/Skills/Abilities:

  • Must have reliable transportation, be licensed and insured
  • Ability to work in diverse settings in the community
  • Ability to work flexible hours, including nights and weekends
  • Computer skills – intermediate level or above required; ability to efficiently navigate the Internet, Marketplace website, and input data into applicable computer systems; familiarity with Microsoft Access, Word, Excel and Outlook
  • Cellular phone competency
  • Must be a self-starter and work with limited supervision
  • Ability to plan, organize and coordinate work assignments
  • Ability to interact and communicate effectively and appropriately with both peers and professionals, as well as consumers (individuals and families)
  • Reading, writing, and basic math skills are required
  • Basic knowledge of health Insurance with ability to explain in an understandable manner; basic knowledge of information about the Marketplace and available coverage options
  • Knowledge of public assistance programs, ability to conduct fact-finding interviews, and ability to provide information concerning eligibility for public assistance programs
  • Basic knowledge of income tax terminology
  • Must pass background check and fingerprint screening as required for Navigators

Education and Experience Requirements:

 

  • Minimum completion of high school required; related college and/or experience in medical and/or social services is preferred
  • Bilingual skills are a plus (English/Spanish, English/Creole, English/Russian or American Sign Language)
  • Must complete a required 20+ hour online training course and pass a final exam for Federal certification prior to assuming Navigator duties

Skill Requirements:

  • Typing/computer keyboard
  • Utilize computer software (specified above)
  • Cellular phone competency
  • Retrieve and compile information
  • Maintain records/logs
  • Verify data and information
  • Organize and prioritize information/tasks
  • Operate office equipment
  • Verbal communication
  • Written communication

Physical Requirements:

  • Sitting for extended periods   Lifting/carrying up to 20 pounds
  • Standing for extended periods   Repetitive motions
  • Extended periods viewing computer screen   Pushing/pulling
  • Walking   Bending/stooping
  • Reading/writing   Reaching/grasping
  • Speaking   Hearing

_______________________________________________________________________________

ALL BELOW POSITIONS HAVE BEEN FULFILLED AS OF 3.16.2022

All Positions Are Currently Working Remote

Job Title: Projects Coordinator – POSITIONS HAVE BEEN FULFILLED
Reporting to: Program Manager
FLSA Status: Non-Exempt
Date Prepared: January 28, 2022

Hiring multiple candidates for this position.

Please send a cover letter and resume to: careers@hpcnef.org.

JOB SUMMARY

The Projects Coordinator is responsible for managing projects individually and within programs from initiation to completion. Tasks may involve monitoring projects, scheduling, reviewing invoices versus budgets, organizing and participating in stakeholder meetings, and ensuring project deadlines/deliverables are met in a timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintains and monitors project work plan and schedules; reviews progress reports and takes corrective action if deliverables are not met.
  • Organizes, attends, and participates in project meetings.
  • Establishes and maintains relationships with subcontractors or partners.
  • Documents and follows up on important actions from meetings; prepares necessary presentation materials for meetings; facilitates meetings.
  • Undertakes project tasks as required; maintains, develops and/or monitors work plans, project schedules, progress reports, budgets, and expenditures; creates and administers contract amendments.
  • Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project.
  • Manages project-related paperwork by ensuring all necessary materials are current and properly filed.
  • Assesses project risks and issues and provides solutions where applicable; identifies solution before formal corrective action is required.
  • Establishes and maintains standard internal operating procedure/processes for project goals and objectives.
  • Coordinates contract renewal and updates measurable work plan objectives; communicates any changes and ensures compliance.
  • Performs other duties as assigned.

REQUIRED KNOWLEDGE AND SKILLS

Language Skills

  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of team members and executives, clients and funders, vendors, subcontractors, partners, and stakeholders in the general public.
  • Excellent oral and written communication skills.

Mathematical Skills

  • Ability to work with mathematical concepts such as probability and statistical inference.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills

  • Computer proficiency in the Microsoft Office Suite (Excel, Access, Outlook)
  • Working knowledge of Web-based applications.

Other Skills and Abilities

  • Experience in performance management, quality improvement.
  • Ability to work on tight deadlines.
  • Exceptional verbal, written, and presentation skills.
  • Ability to create and monitor budgets.

EDUCATION AND EXPERIENCE REQUIRED

Associates degree or higher and three years of experience in project/contract administration, or equivalent combination of education and/or experience.

PERSONAL EFFECTIVENESS (COMPETENCIES)

  • Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
  • Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
  • Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; communicates with a diverse workforce.
  • Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
  • Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.
  • Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
  • Organizational skills – Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

PHYSICAL REQUIREMENTS

  • Work environment is a hybrid remote and office environment with moderate noise level. Position requires use of a computer and sitting for periods at a time.
  • Able to lift 25 pounds.
  • Able to use hands to finger, handle or feel.
  • Able to reach with hands and arms.
  • Light travel may be required.

Please send a cover letter and resume to: careers@hpcnef.org.

_______________________________________________________________________________

Job Title: Health Planner – POSITIONS HAVE BEEN FULFILLED
Reporting to: Program Manager
FLSA Status: Non-Exempt
Date Prepared: January 28, 2022

Please send a cover letter and resume to: careers@hpcnef.org.

JOB SUMMARY

The Health Planner fosters and leads initiatives to assess population health and improve community wellness as they are informed by national, state and local health priorities aligned with the Department of Health and Human Resources Health People Initiative, now on its fifth iteration known as Healthy People 2030.  Healthy People identifies public health priorities to help individuals, organizations, and communities across the United States improve health and well-being (source:https://health.gov/healthypeople).

HPCNEF’s programs are wide-ranging, the Health Planner develops plans and programs that address area health needs. Responsibilities include developing and implementing community health assessments for the public, private and non-profit sectors. The Health Planner will identify, develop, and execute health planning, research, and the evaluation of projects in the seven-county service area comprised of Baker, Clay, Duval, Flagler, Nassau, St. Johns and Volusia counties.

The Health Planner must understand Social Determinants of Health (SDOH) indices, compiled by the Center for Disease Control and Prevention (CDC), public health planners, community organizations, research organizations, and health care systems to assess the conditions in the environments where people are born, live, learn, work, play, and age. SDOH have a major impact on people’s health, well-being, and quality of life. (Source: www.cdc.gov/socialdeterminants/index.htm)

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develops and coordinates special studies, needs assessments, program evaluations and reports
  • Familiar with MAPP, HIA, and/or other assessment methodologies
  • Coordinates and conducts focus groups, interviews, and surveys
  • Plan and facilitate community meetings
  • Effectively present data and information and respond to questions from groups of managers, clients, customers, and the general public
  • Define problems, collect data, establish facts, and draw valid conclusions
  • Familiarity with sources of health, demographic, environmental, socioeconomic, transportation, and other data
  • Collects, synthesizes, analyzes, and reports community health data
  • Compiles reports, charts, or graphs to describe and interpret findings
  • Researches and identifies evidence-based health programs and practices related to community issues
  • Plans, analyzes, and evaluates health programs for purposes of program development
  • Engages in resource development and grant writing
  • Represents the agency at community and state meetings
  • Remains informed about community health issues in Northeast Florida
  • Prepares and presents both verbal and written reports
  • Travels to off-site locations routinely and as needed
  • Other duties as required

REQUIRED KNOWLEDGE AND SKILLS

  • Knowledge of community planning and public health
  • Retrieve and compile information from existing data sources including, but not limited to U.S. Census and American Community Survey
  • Maintain records/logs
  • Verify data and information
  • Organize and prioritize information/tasks
  • Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
  • Basic statically concepts
  • Public speaking/group presentations
  • Research, analyze, interpret information
  • Investigate, evaluate, recommend action
  • Strategic Planning
  • Knowledge of computer operating systems and application software including but not limited to Microsoft Windows, Microsoft Office Suite (Excel, Word, Power Point, Access, and Project),
  • Ability to write reports and business correspondence

Preferred

  • Knowledge of Federal and Grant management process
  • Grant writing experience
  • Knowledge of urban planning/built environment/rural health
  • Contract management
  • Candidates with expertise in GIS and computer/software skills, such as SurveyMonkey, WordPress
  • Ability to read, analyze, and interpret professional journals, technical procedures, and governmental regulations

EDUCATION AND EXPERIENCE REQUIRED

  • Bachelor’s degree in public health, health care administration or related field desired.
  • Master’s degree in public health, health care administration, public administration, urban planning or related field a plus.
  • 2-5 years health planning experience preferred.

PERSONAL EFFECTIVENESS (COMPETENCIES)

  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service. Responds to requests for service and assistance; Meets commitments.
  • Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
  • Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Communicate with a diverse workforce.
  • Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
  • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Organizational skills – Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

PHYSICAL REQUIREMENTS

  • Sitting for extended periods
  • Standing for extended periods
  • Extended periods viewing computer screen
  • Light Travel
  • Walking
  • Reading
  • Speaking
  • Hearing
  • Lifting/carrying up to 20 pounds
  • Repetitive motions
  • Pushing/pulling
  • Bending/stooping
  • Reaching/grasping

Please send a cover letter and resume to: careers@hpcnef.org.